Implementation of Social Accountability Framework (ISAF) Project

Publication Date:

This is the End of Project Evaluation for CARE’s Implementation of Social Accountability Framework (ISAF) Project. ISAF was implemented in four target provinces (Ratank Kiri, Mondul Kiri, Koh Kong and Kampot) over 36 months (2016-2018). ISAF aimed to reduce poverty through democratic, inclusive and equitable local governance and more accessible and equitable public service delivery. ISAF worked with local NGOs (LNGOs) that were provided grants through the project and citizens of the four targeted provinces who received improved services (commune, health centres and primary schools).
Impact indicators report resounding levels of satisfaction by citizens of local services, responsiveness of local service providers (as perceived by citizens) and discernable improvement in local services delivery (as perceived by citizens). End of project targets and MTR levels are by far exceeded in all categories. End of project targets and MTR levels are by far exceeded in all categories, the only exceptions being the OO1 and OO2. OO1’s target was exactly met, while for *OO2 accurate data was not able to be sourced, given that the maternal mortality rate is measured at a provincial level and was not calculated by the government during the project period.
An alternative indicator of impact over the past three years, is the percentage of women giving birth at a public health facility, which increased (44% to 56%), while the percentage of women giving birth at home decreased (29% to 10%).1 This reflects that ISAF (amongst other factors) contributed to the impact/change in beneficiary behavior i.e. that women are accessing more health care facilities to give birth.