IMPACT ASSESSMENT: CARE’s Psychosocial Support Program

Publication Date: 01/12/2021

As part of the CARE’s response under the Syria Regional Response Plan (3RP), CARE International in Jordan is providing Psycho Social Support (PSS) to refugee and Jordanian women, girls, boys, and men in urban areas and Azraq camp, covering the second and the third layers of IASC’s intervention pyramid; community and family supports and focused, non-specialized supports. The main purpose of the PSS program is to protect them from psychosocial distress, improve their emotional and social well-being, and strengthen their coping mechanisms and resilience.
With more than twenty-one Jordanian staff as of August 2021, according to CARE, the program has benefitted over 44,627 women, 17,936 girls, 19,265 boys, and 33,049 men including 94,421 refugees and 20,456 Jordanians to date. There are eight safe spaces at CARE’s community centers in urban areas (Amman, Mafraq, Zarqa, and Irbid) and Azraq camp.
This document presents the findings of a qualitative impact assessment that aims to explore the impact of the PSS interventions, including both intended and unintended impact on targeted beneficiaries. The Programs Quality (PQ) Department used the Outcome Harvesting participatory approach, which collects evidence of what has changed “outcomes” and, then, working backwards, ascertaining whether, how, and to what extent the intervention has contributed to these changes.